Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Running a field service business can feel like a balancing act—managing technicians, scheduling appointments, sending ...

As companies find funding harder to come by, more are turning toward organic growth strategies. Here's what they look like.

A flagship product of Zoho, Zoho CRM’s robust AI-powered capabilities help automate repetitive tasks, organize customer data, ...

Without proper KYC management, trust can quickly erode. Ensuring platform security, protecting user data, and meeting ...

Organizations pursue dedicated fleets for several reasons. Dedicated fleets provide fixed capacity and enhanced service reliability, which are crucial in mitigating disruptions and ensuring timely ...

Identifying silent churn in your small business involves closely monitoring customer behavior and engagement patterns to ...

Salesforce (CRM) is experiencing an orderly pullback to the 50-day moving average. The Barchart Technical Opinion rating is ...

COMPANIES engaged in information technology-business process management (IT-BPM) in the country declined by 7.3 percent, while employment in the sector gained 0.7-percent, according to a 2022 study ...

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Discover why OKTA is a promising investment opportunity with growing customer demand and impressive performance metrics. Read ...