Five years after the COVID pandemic, the restaurant business is as big as it’s ever been. But it has also changed in ways ...

"From bean to cup, it’s the people at Starbucks that make us special," Niccol told shareholders during its annual meeting, ...

Starbucks' CEO, Brian Niccol, said the company was testing a store redesign with more seats and power outlets to make the ...

It's been over year since Seattle coffee giant Starbucks agreed to start negotiating a national contract with the union ...

DALLAS — Southwest Airlines has announced a slate of major changes, from the first mass layoffs in the airline’s history to ...

Starbucks CEO Brian Niccol reaffirmed during a shareholder meeting this week that the company will continue focusing on ...

Starbucks CEO Brian Niccol wants everyone to know the “third place” is alive and well. It’s a concept the coffee giant has long embraced, giving guests a comfortable space between their home and ...

Customers at a Starbucks in Chicago, Illinois. Starbucks wants customers to stay, sip, and linger longer – but only if ...

Starbucks is rolling out new ideas to make its stores more inviting to customers and recapture some of the “vibe” from its early days.

The coffee chain’s CEO said investments in store experience are ramping up, but union members say the company isn’t spending ...