CNET

Verizon's $20 Credit Is Available for You to Claim Following Major Outage (Live Updates)

Verizon customers are now receiving alerts explaining how to claim a $20 credit issued by the wireless carrier following the hourslong Wednesday outage that reportedly affected more than 2 million ...
Forbes

Verizon Outage: If You Were Affected, You Need To Do This Now

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Verizon experienced an outage across the U.S. that started soon after 12 p.m. Eastern time ...
CNET

Verizon Outage Caused by Software Issue, but Details Are Still Elusive

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities based on how it transpired. Jeff Carlson writes about mobile technology for ...
WCVB Channel 5 Boston

That Verizon $20 credit text is real, here's how to claim it

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked out service for customers nationwide, Verizon now says it's going to give ...
New York Post

Verizon outage sparks calls for mandatory refunds as customers slam ‘pathetic’ $20 credit

Verizon’s nationwide outage believed to have left more than 1 million subscribers without service for hours on Wednesday has prompted calls from lawmakers for mandatory automatic refunds after the ...
El Paso Times

Verizon offers $20 credit for outage. How to claim your payment

Verizon is offering a credit to "provide relief" to those impacted by a seven-hour service interruption. The company announced that a $20 account credit would appear on the myVerizon app, and that ...
USA Today

What caused the Verizon outage? What we know so far

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...
Fox Business

Verizon offering $20 credit to customers affected by network outage

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...
BGR

Were You Affected By The Verizon Outage? You May Be Receiving Credits

On January 14, 2026, the Verizon mobile network experienced an outage that lasted most of the day and purportedly affected over two million customers (via Down Detector). By 10 p.m. EST, January 14, ...
NJ.com

Verizon offers customers credit after massive service outage. Here’s how much.

Verizon said it would credit the accounts of those impacted by the widespread service outages on Wednesday, in a statement posted on X. “Yesterday, we did not meet the standard of excellence you ...
USA Today

Verizon offers $20 to customers after outage. When to expect credit.

Verizon will offer customers impacted by a seven-hour outage a $20 credit, the company confirmed to USA TODAY. The nation's largest wireless network outage began around 12:30 p.m. ET on Wednesday, Jan ...