AudioCodes now offers an end-to-end portfolio of certified voice solutions for Webex Calling, from Cloud Connect PSTN connectivity to analog gateways and desk phones . OR YEHUDA, ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge ...

UNLV Telecommunications is expanding access to Webex Contact Center, a cloud-based system designed to support units with high call volume, student services, and multi-staff workflows. The platform ...

After three years of unprecedented tech spending and nonstop hype, the demand for AI in the workplace seems to be drying up fast. Looking at the big picture doesn’t make it any prettier. Back in March ...

To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Just eight months after Gemini 2.5 launched, Google has upgraded its AI models once again with the release of Gemini 3. Gemini 3 officially began rolling out widely on November 18, and even this early ...

A growing number of special education teachers say they use artificial intelligence platforms to draft all or part of students’ individualized education programs, even as many districts lack policies ...

Emerging research suggests that the more you use AI, the more it may negatively affect your critical thinking skills. But it depends on the tasks you use it for and how you use it. Share on Pinterest ...

Collaboration has taken on a whole new meaning in the age of work from anywhere. As employees engage in meetings from the office or their homes, coffee shops or other remote locations, today’s workers ...

-- New Webex AI Quality Management uniquely empowers supervisors with actionable insights and real-time coaching with visibility across both AI and human agents. -- Webex AI Agent and Cisco AI ...

OpenAI released a new study about how people are using ChatGPT, based on more than one million messages sent to the chatbot. OpenAI researchers released a report on ChatGPT use on Monday, the largest ...

Editor's Note: This is an excerpt from WBUR's weekly health newsletter, CommonHealth. If you like what you read and want it in your inbox, sign up here. With schools back in session, many teachers, ...