Technology continues to evolve, and so do the requirements for operating systems and devices. This ensures that users always benefit from the latest security features and innovations. Support for ...
We’re using AI, continuous improvement, and a focus on security to provide modern support solutions that improve our employee’s user experience, productivity, and flexibility. We’re using agent-based ...
In 2024, we made key investments in our responsible AI tools, policies, and practices to move at the speed of AI innovation. We look forward to hearing your feedback on the progress we have made and ...
We’re continuing our commitment to simplifying support workflows and driving agent productivity with AI-first capabilities in Dynamics 365 Customer Service. Summarization features like case summary ...
Microsoft maintains a continuous effort to protect its platforms and customers from fraud and abuse. From blocking imposters on Microsoft Azure and adding anti-scam features to Microsoft Edge, to ...
As Windows 10 approaches its end of support on October 14, 2025, you’re probably thinking about what’s next. Good news: buying a brand-new device isn’t your only option. If your current PC meets the ...
As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no ...
First launched as a blog in 2011, Year13 is an Australia-based organisation that supports millions of high school students, recent leavers and educators from Australia and the United States with ...
Brisbane Catholic Education (BCE), a community of more than 140 schools in the Archdiocese of Brisbane, has today announced the largest rollout of Microsoft 365 Copilot in K-12 education globally, ...
Air India, the nation’s flagship carrier, is midway through a five-year transformation to renewed profitability and the global leadership that has been a source of national pride. Over decades, the ...
Update as of January 15, 2025: Dynamics GP product support and updates will now end on December 31, 2029. This update will allow GP customers to meet their payroll and taxes obligations for the full ...
On March 19th, 2024, we announced the end of support of Dynamics 365 Project Service Automation on commercial cloud. For Project Service Automation customers on US government cloud, we will have a ...
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