Insurance technology has long promised reinvention, yet most insurers have not fully completed a transformation. Read more ...

A panel discussed the drivers behind soaring auto insurance inflation including the rising complexity of repair, consumer ...

A Washington landlord claims State Farm shuffled his water damage claim through seven different adjusters over eight months, ...

Commercial insurers denied roughly one out of every five claims submitted in 2024, with administrative issues driving a large ...

When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.

The data highlight an overly complex system that burdens providers, insurers, and patients, Health Policy Commission head ...

TheZebra reports that homeowners face rising repair costs, insurance limitations on coverage, and the importance of ...

Fair Insurance Settlement Act will level the playing field by cracking down on insurers who profit by delaying and denying ...

A proposed U.S. District court settlement would not pay residents directly, but instead allow them to pursue the city’s ...

AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected ...

Litigation funding, social inflation, wildfires, and AI-driven cyber threats are reshaping how insurers assess and respond to claims, says Markel Canada president David Crozier ...

For insurance leaders, the question has moved on from "Will AI handle calls?" to now figuring out how to deploy it without breaking trust.