Uber Technologies, Inc. (NYSE:UBER) shares are down on Thursday as the company is teaming up to enhance customer experience at U.S. dealerships with Mazda.

Oracle unveils AI agents for Fusion Cloud Applications to help supply chain leaders improve decision making and boost ...

As companies scale personalization efforts, they must balance delivering tailored experiences with ensuring customer privacy and data security.

As Lukas Klaiber, co-founder, CPO and COO of KaigoHealth, an AI-powered care management platform focused on high-risk older adults, explains, the recovery process for patients can become alarmingly ...

UAE-based diversified conglomerate advances its technology landscape to drive efficiency, innovation, and service excellence ...

Technology does not deliver outcomes. People do. While 70% of agencies are advanced in implementation of tools, only 35% are ...

Mahindra and Mahindra has announced a major expansion of its aftersales service infrastructure in the Delhi-NCR region, aimed ...

Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

Prime Bridge Solutions, a rising provider of customer support and call center services, announced the global launch of its customer experience platform designed to transform how businesses deliver ...