Police said the racket operated from a rented flat since 2021, used phishing links, and led to multiple fraud complaints ...

In an exclusive interview, co-founder and CEO Ashar Ahmad explains how Supportiyo is revolutionizing operations for small ...

Worthington Steel, Inc. (NYSE: WS) Q2 2026 Earnings Call Transcript December 18, 2025 ...

The post Call Center Employee Can’t Find A Customer’s Account, But He Had The Perfect Comeback For The Patronizing Bully ...

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Revenue Growth Guidance -- Management raised full-year revenue growth guidance to a range of 7.8%-8.5%, with a midpoint of ...

With major call center concerns surfacing at Baltimore Gas and Electric, the Maryland Public Service Commission held a ...

For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

Scammers pretending to be Walmart employees are preying on consumers, according to the FCC. Here's what to watch out for.

Lower abandonment rates, shorter wait times and increased appointment scheduling are just three areas where artificial ...

Safaricom network coverage issues still affect 1 in 4 users, as mobile networks struggle with reliability and customer ...