Operator: Good day, and welcome to the TTM Technologies, Inc. Q4 2025 Earnings Conference Call. At this time, all ...

The pilot program, which began in late October, reduced the number of calls that otherwise went to voicemail or other ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

A new bill looks to reduce hold times by requiring businesses to connect customers with a human within 5 minutes, aiming to ...

OLATHE, Kan. (KCTV) - A smartphone’s automated crash detection feature helped police locate a deadly crash in Olathe this week, leading officers to a fiery scene after the phone automatically called ...

Alight is initiated at a sell rating due to declining revenue, customer attrition, and poor competitive positioning in the benefits enrollment software space. ALIT faces a -3% to -4% revenue decline ...

European law enforcement authorities dismantled a fraud network operating call centers in Ukraine that scammed victims across Europe out of more than 10 million euros. Authorities from the Czech ...

Members of dozens of community organizations are calling on the city of San Diego to stop doing business with Flock Safety, the Atlanta-based company that makes the Automated License Plate Reader ...

The MarketWatch News Department was not involved in the creation of this content. PEACHTREE CORNERS, Ga., Nov. 28, 2025 /PRNewswire/ -- MCI announced the appointment of Mark Misczak, a former senior ...

Misczak, a well-known and expert Certified Emergency Manager (CEM), brings 35 years of senior/executive-level experience in federal disaster policy, citizen and customer experience (CX), automated ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...