An Event Recognizing the Brands American Consumers Trust Most ...

Travel companies are considering charging customers a fee to bypass AI chatbots and speak directly with a human agent. While AI is effective for simple tasks, it often fails with complex travel issues ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

AirTalk Wireless opened a Fountain Valley walk-in location to help Californians complete Lifeline enrollment and access free or discounted smartphones, including a limited iPhone 11 offer.

Verizon has started enforcing a 365-day lock period on phones purchased through its TracFone division, one week after the Federal Communications Commission waived a requirement that Verizon unlock ...

Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...

This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Airbnb offers an online marketplace for short-term lodging. Hosts list properties, ...

A fight, a cry for help, and a very proactive, possibly heroic Amazon Alexa smart home voice assistant. This, in a nutshell, is the story of an alleged fight over the weekend in New Mexico between ...

If you're looking to save money on your wireless bill, these lesser-known, lower-cost cell phone plans might be the ticket. I’m one of PCMag’s mobile writers. That means I check out phones, hotspots, ...

Grief after a parent’s death can bring many emotions, including sadness, anger, guilt, numbness, or relief. All of these emotions are valid. Complicated or estranged relationships can also make grief ...

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