Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

It was a set of open-source plugins for a product called Cowork that Anthropic had shipped less than three weeks earlier. The ...

ISG has launched a research study examining service providers helping enterprises redesign business processes using Microsoft ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Microsoft CFO Amy Hood has shared an internal memo with employees following the company’s latest earnings, highlighting ...

Microsoft’s big financial bet on artificial intelligence got even bigger in the December quarter, but it also showed continued signs… Read More ...

Capital expenditure and not new features could now become the clearest signal of cloud resilience, analysts say.

LinkedIn crossed $5 billion in quarterly revenue for the first time, putting Microsoft's 2016 acquisition on a $20 billion ...

Microsoft expects Q3 total company revenue of $80.65 billion to $81.75 billion or growth of 15% to 17%. COGS is projected at $26.65 billion to $26.85 billion with growth of 22% to 23%. Operating ...

Microsoft MSFT shares have experienced significant turbulence following the company's second-quarter fiscal 2026 earnings ...

Salesforce revenue growth is slowing amid Microsoft/HubSpot competition and weaker ARPU. Click here to read an analysis of ...