Are there too many customer surveys? Do they improve service? Or are they - as we suspect - annoying for everyone ...

Other benefits include scaling support without growing head count and reduced cost to serve, according to an Intercom survey.

PETALUMA, Calif., Feb. 6, 2026 /PRNewswire/ -- In 2026, the way consumers find local service companies has reached a tipping ...

The City of Grover Beach has released the results of a survey it holds every two years in an effort to gauge community ...

The major innovation lies in the agent's ability to automatically generate complete surveys from a simple text description. Indian users can now explain their needs in natural language, and the AI ...

Ararat Rural City Council is advising residents that from 2 February through to mid-March, households may receive a phone ...

For eCommerce business owners, the real challenge isn’t how to gain efficiency – it’s deciding where automation should stop ...

As the popularity of Aldi grows across America, you may find yourself wondering about what makes the store so special. Only ...

When work doesn't get handled at the team level, it moves up to the leader level. Leaders often absorb unclear ownership.

They’re more reluctant to make loans to companies whose industries are likely to be disrupted by AI. The Federal Reserve ...

AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...

66% of consumers in the US and UK are now ready to use AI assistants for online shopping. But 69% of early users have immediately abandoned an AI shopping assistant when shown irrelevant product ...