Presenting the results of their May 2025 audit of the Branch Office Division of the Michigan Department of State, the state Auditor General’s office on Thursday explained four primary findings ...

Karnataka SSLC Social Science Model Question Papers 2026: Karnataka SSLC releases model papers for students to get coherent with question papers. This will help students get an idea how to frame ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

One great thing about modern technology is the ability to color match paint. Sure, there are a lot of other great advancements, but it’s pretty cool to be able to take an item to a hardware store, ...

Oklahoma education leaders are giving the public a first look at the new exam that will be required for teacher applicants coming from California and New York. The test, created in partnership with ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

This past school year, a parent reached out to me. In our very first communication, she threatened to go to the school board if I did not locate an assignment that we later discovered her child had ...

We might earn a commission if you make a purchase through one of the links. The McClatchy Commerce Content team, which is independent from our newsroom, oversees this content. This article has ...

Purpose-driven leadership turns employees into customer service champions. Inspire teams with purpose, not just rules and procedures. Exceptional service thrives when employees are empowered and ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...