New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...

The King of CX Ken Hughes and New York state’s first ever Chief CX Officer join line-up of renowned industry experts at X4 – with 100+ sessions from the world’s best brands, including Walmart, KFC, ...

Four hours into the job, Maynard positions Qualtrics as the 'system of decision' reasoning across AI agents to prevent user frustration - with healthcare as the proving ground.

Walmart Inc Executive Vice President & Chief People Officer Donna Morris, ServiceNow Chairman and Chief Executive Officer Bill McDermott and KFC Global Chief Operations Officer Rob Swain will be among ...

Qualtrics Inc. today used its X4 Experience Management Summit conference to unveil a set of specialized artificial intelligence agents it says can address most customer interactions automatically and ...

SALT LAKE CITY — Before thousands of people flock to downtown Salt Lake City to attend the Qualtrics X4 summit, the Provo-born company on Tuesday unveiled its next move toward delivering the customer ...

New purpose-built apps for frontline staff and AI-powered innovations transform the customer experience for organizations including Hilton and Motorola Solutions SALT LAKE CITY, May 1, 2024 ...

Qualtrics CEO Zig Serafin took to the stage at the company’s X4 Summit in Salt Lake City, Utah, this morning to pitch the vendor’s new AI-enabled tools, which aim to change how organizations manage ...