According to professional speaker, consultant and founder of Cause Matters Corp Michele Payn-Knoper, building rapport with customers is critical to showing them "you're sincerely interested in a ...

Grateful Head Pizza Oven and Beer Garden, located at 100 Exchange St., offers a menu of pizza and craft beer to its loyal ...

Rapport between decision-maker and sales pro is the core of a positive customer relationship. When rapport is strong, each sale deepens the quality of the relationship, making successive sales easier.

Many fledgling businesses think of customer success as maybe the fourth or fifth thing they should do. Their typical thought process goes something like, “I’m going to build a killer product and make ...

Barnsley-based Holidays First, one of the fastest growing new travel brands to emerge in the North over the last year, has launched a ground-breaking online customer relationship management system to ...