Most contact centers evaluate only a small sample of customer interactions, leaving gaps in quality and compliance visibility. One insurance provider is generating approximately $12 million in annual ...

Verint ® today announced it has been named as a Leader in the IDC MarketScape: Worldwide Conversational Intelligence and Analytics Software 2026 Vendor Assessment.* IDC MarketScape noted that Verint ...

MELVILLE, N.Y., August 04, 2025--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today celebrated its AI leadership in delivering meaningful, tangible AI business outcomes to ...

Organization Expands Quality Coverage Across 4 Million Customer Interactions Annually Most contact centers evaluate only a small sample of customer interactions, leaving gaps in quality and compliance ...

MELVILLE, N.Y.—Customer experience (CX) automation provider Verint has announced the appointment of Dave Rhodes as chief executive officer (CEO), effective immediately. Rhodes, who previously served ...

At the transaction’s close, Verint will be merged with Calabrio, the private equity giant’s workforce engagement management software provider. Verint will go private and sell to Thoma Bravo in an ...

Verint Systems' AI business is growing rapidly, but overall revenue growth remains tepid, leading to a recent 11.2% stock decline. Despite the setback, Verint's AI-driven solutions show strong promise ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™ today announced its Open CCaaS™ (Contact Center as a Service) Platform has been named the winner in the Best ...

Verint is betting on a vision of next-generation Contact-Center-as-a-Service (CCaaS) that focuses on bots to lower the cost of interactions, increase agent efficiency, and deliver better customer ...

In February 2021, Verint—primarily known to No Jitter readers as a workforce engagement management company— announced it had completed a split into two independent companies after a two-year-plus ...

Verint Systems Inc. (NASDAQ:VRNT) on Wednesday reported worse-than-expected fourth-quarter financial results and issued FY26 EPS guidance with its midpoint below estimates. Verint Systems reported ...