Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. USPS customer experience can often feel like an oxymoron. If there ...
WASHINGTON, Jan. 15, 2026 /PRNewswire/ -- Through large investments in new technology and new logistics planning and execution, the U.S. Postal Service (USPS) significantly improved its delivery ...
(CNN) — For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to ...