The explosion of digital technology has transformed how businesses deal with customers, but despite the evolution of websites, blogs and social media, traditional forms of communication are still ...

Developments in technology now make it easier than ever to monitor employee conversations at work. Particularly with regard to email, it is very easy for an employer to have a copy of all work-related ...

Social influence from phone communications is significant, reaching as far as four degrees of separation from the original caller, according to a new study. Social influence from phone communications ...

In the 1950s people relied on newspapers, mail, radio, television, and land-line telephones for communication. There were no cell phones, electronic mail, or social media. The telephone was the only ...

Voice phone communication and email are still preferred by Americans over social networks, texting and other messaging modes for reaching out to family, friends and co-workers, according to a new ...

Even with all the communication methods available today, a modern business phone system is still the core hub for certain businesses. For instance, restaurants, doctors’ offices, and retail shops ...

In this day and age, phones have undeniably become the main method of communication. It seems like everyone has a cell phone in their pocket, making them capable of chatting with others over social ...