Trying to deflect the blame for the growing problem of housing affordability, politicians across the country are channeling their inner Captain Louis Renault and “rounding up the usual suspects”. In ...

This video outlines 100 technology problems that affect daily users across devices, platforms, and services. The footage highlights recurring issues that remain unresolved despite rapid innovation.

Digital and AI transformations are everywhere. Whether you’re a scaling startup or a Fortune 500 enterprise, chances are you’ve already run pilots, tested AI tools or at least explored some form of ...

In recent years, the artificial intelligence (AI) landscape has shifted from quiet curiosity to relentless noise. Conference taglines, vendor solicitations, and slide decks all seem to begin with the ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

Technology providers have marketed their solutions as panaceas for long standing industry inefficiencies. They promise improved workflows, reduced costs, and streamlined processes to revolutionize ...

Some years ago, when this industry was first figuring out how to run voice (and video) over IP networks, the quality left a lot to be desired. It took extensive engineering to build networks and ...

We meet Stephen Kaufman, who has spent 25 years architecting solutions on behalf of Microsoft. Stephen tells us that his defining characteristic is curiosity, and how his first memory was of taking ...

Voice AI's biggest obstacle isn't capability — it's the skepticism left behind by systems that failed customers years ago. Here's how trust gets rebuilt. Conversational voice AI doesn’t have a ...

Customers go to quick-service restaurants for a fast, consistent experience. That’s what they expect, and that’s why these businesses invest millions in restaurant technology to deliver on that ...