In the ever-evolving landscape of e-commerce, customer satisfaction remains a critical metric for evaluating online retailers. Based on the latest data from the American Customer Satisfaction Index ...

As Black Friday approaches, consumers are warned about a sharp rise in fake shopping sites, with scams increasing by 250%.

As the holiday gift-giving season kicks off, many Americans are wary of online scams. The vast majority of U.S. adults (85%) say online scams and attacks are a problem on shopping sites and apps, ...