Over the past decade or so, product companies have been learning a lot about delivering services. Digital connection has allowed them to become far more engaged in ensuring their customers have a ...

As a small business owner, you’re pulled in many different directions. You must develop a compelling product or service, manage staff, handle business logistics and find funding for your business. As ...

“Hospitals are looking for opportunities to partner where assets aren’t necessarily held by an outside company,” says James Swift, MD, chief development officer at MEDNAX, a national medical group. Dr ...

Strong customer relationships are good for business—and they are good business. We've all read about how it costs anywhere from five to 25 times more to acquire a new customer than to retain an ...

CEDAR RAPIDS — With membership declines accelerated by the pandemic, local service organizations are focusing on how they can attract new members. Like just about every other type of organization, ...

HERMISTON — The Hermiston Chamber of Commerce’s third annual Service Organization Fair was Thursday, Oct. 16, at the Hermiston Community Center. “Thank you to all our incredible service ...

The new Verizon Global Services organization, which is responsible for all of the carrier’s shared service teams, will also be responsible for ‘bringing a holistic approach to Verizon’s partner ...

Cheboygan’s Lions Club, a once booming staple organization, currently has only seven members. “Like everybody else ... we are having a harder time getting people involved,” said 23-year member Mark ...

KCRA 3 is celebrating 70 years on the air this year by highlighting organizations that are helping people across Northern California. Watch a special report in the video player below. Bringing smiles ...