Driver's licence holders in New South Wales are now able to renew their licences online via their Service NSW digital account. Previously, all NSW driver's licences had to be renewed in person. The ...

Service NSW is hiring a chief digital officer (CDO), following the departure of Katherine McDermott at the end of last year. The state’s lead digital agency, Department of Customer Service, now ...

Cyber hackers accessed the personal details of 186,000 Australians in an attack on Service NSW. A review of the security ...

The Minns government has baulked at refunding more than $144 million to people who were charged extra fees for paying by card for driver’s licence renewals, car registrations and other services in NSW ...

Service NSW has apologised for a software bug that briefly allowed users to view each others’ information on the “My services” dashboard. A Service NSW spokesperson told iTnews the issue was present ...