Walmart announced Oct. 14 it would use OpenAI's ChatGPT chatbot to let customers shop and pay using ChatGPT's Instant ...

In recent years, several websites selling ultra-low-cost goods have appeared on the French market. Shein, Temu and AliExpress ...

When you buy online, a robot could be helping to fill your order. A behind-the-scenes look at an Amazon fulfillment center shows how they impact jobs.

Forbes contributors publish independent expert analyses and insights. Clara covers the consumer trends shaping the future of retail. A new study by research firm Forrester forecasts that e-commerce ...

OpenAI and Walmart are set to embark on a partnership which could change ecommerce forever. Will this prove as fruitful as ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Online shoppers came out in full force to power 11% growth ...

Despite a slowdown in e-commerce sales the past two years, global online retail sales are expected to grow from $4.4 trillion in 2023 to $6.8 trillion by 2028 at an 8.9% compound annual growth rate, ...

NRS expands its NRS Plus suite, adding AI analytics, e-commerce integration, and security tools to help independent retailers compete digitally.

While online shopping remains undeniably convenient, many are beginning to wonder: Is it still fun? According to a new study from Criteo, 75% of consumers now see online shopping as purely “functional ...

The iconic brand name is pivoting away from a key business. The past several years have completely upturned a legacy market. In this case, we’re not talking about technology (which is almost always ...

Japanese retail company Muji has taken offline its store due to a logistics outage caused by a ransomware attack at its ...