Quality control training programs for small to medium businesses typically involve providing instruction on quality management systems and techniques, such as Six Sigma, focused on reducing product ...

In 2016, ASQ and APQC partnered to conduct a survey that would provide a comprehensive look at intercontinental quality and continuous improvement methodologies and to explore organizational practices ...

Quality management systems are really just about one thing: quality. But assuring quality in your products and services has a nice ripple effect of increasing customer satisfaction and keeping them ...

Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

The success of a small to medium business comes from its ability to create and implement quality management systems to ensure that, as it grows, owners do not become bogged down by its daily ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality control ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...