Quality should be at the center of your organization. Here’s how to define and maintain quality standards in every aspect of your business. Establishing a culture of quality within an organization is ...

Many companies express the need for continuous improvement. But have you ever stopped to ask why so many of these improvement efforts fizzle? More specifically, why are continuous improvement efforts ...

This post is addressed to the folks on U.S. Vice President Kamala Harris’ staff. During the recent 2023 Essence Festival of Culture, the Vice President was asked how she defined “culture.” Here is her ...