When my co-author, Winston Tan, and I sat down to write the book The Performance Appraisal Tool Kit: Redesigning Your Performance Review Template to Drive Individual and Organizational Change ...

Roger is the vice president of human resources in a midsize medical manufacturing organization and is contemplating reintroducing the annual performance review. About three years ago he and his senior ...

Conducting a customer service performance review can be challenging for managers. This is an essential team in a retail business but how can their achievements be determined? This becomes especially ...