CRM Buyer

How Oracle’s Digital-First Service Drives Sustainable Differentiation

Businesses across all industries are competing in the experience economy. The best way to stand out from the competition and retain customers is with optimal customer experiences, according to cloud ...
dbta

Oracle Supports Telcos Automate the Design, Delivery, and Monetization of New Customer Experiences

Oracle announced the general availability of Oracle Communications Digital Business Experience, designed to help meet the unique needs of Communications Service Providers (CSPs). According to the ...
Computer Weekly

HSBC chooses Oracle Exadata Cloud@Customer service to underpin digital

HSBC has chosen Oracle’s Cloud@Customer service to upgrade and migrate some of its database systems. The bank will use Oracle’s managed infrastructure service in its own datacentres. The service is ...
CRM Buyer

Oracle Reinvents How Generative AI Makes CRM Work Better

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
Forbes

Oracle Updates Fusion Cloud ERP And EPM, Racking Up New Customers In The Process

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. The great thing about the Software-as-a-Service (SaaS) model is ...