The cost of poor company knowledge management is high and getting higher. On the other hand, organizations that embrace effective knowledge management processes have a competitive advantage. Effective ...

On average, contact center agents spend 1.8 hours per day searching for and gathering information. Organizations that seamlessly connect their enterprise knowledge repositories with their systems of ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

With an ever increasing volume of available information, how can one keep up and make use of it? Information simply has to be accessible – gathering, managing and utilizing information is an ...

IndyKite and Enterprise Knowledge announced a strategic partnership to help enterprises establish trusted, usable, and ...

Business leaders intent on fostering innovative cultures must differentiate between knowledge management and knowledge assembly. One involves systems, data, and collaboration; the other, insights, ...

Join us in Washington, DC this November 16 - 19 for KMWorld 2026 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

When Kenyan PhD student Gladys Kemboi was named winner of the 2026 Young LIS Professional Award, it was more than a personal triumph. It was a reminder to boardrooms and policymakers alike that ...