As with all the greatest Next Generation episodes, "Chain of Command" is more nuanced and well-written the more viewers think about it. On the surface, it's a prisoner-of-war game of mental cat and ...

A chain of command is a formal, structured communication technique used to resolve patient safety issues. Through this process, care team members can escalate a concern through leadership levels until ...

The supply chains that failed during the disruptions of the past several years were decades old, built around domain-specific “control towers.” When first deployed, these data-powered towers enabled a ...