The combination of automated call systems and endless hold Muzak is downright enraging. Few things are more frustrating than having to explain your problem to multiple people and finding that none of ...

Amazon's help page has enough information to answer your questions about the service. However, you may need to contact an Amazon representative to resolve problems with your new Amazon Echo Dot ...

Nathan is a tech journalist from Canada who spends too much money on gadgets. You can find his work on Android Police, Digital Trends, iMore, Mobile Syrup and ZDNET. Nathan studied journalism at ...

When you've lost your credit card, fallen behind on your payments or feel that your interest rate is too high, you'll likely connect with the credit card company's customer service department to ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...

To contact LinkedIn customer support you will have to jump through a few hoops first, since the company doesn't offer direct contact with a customer support team by phone. You'll have to go through ...

Where do you stand in terms of customer service? And how do you rise to the top? Here’s how to prepare for sustainable bottom-line results. When you’ve only reached the middle rung of customer service ...

If you compare a business to the human body, there’s no doubt customer service is at the heart. Answering a client’s questions is more than just a conversation — it’s the accumulation of every ...