Last week, I received an email that made me cringe. The grammar was perfect, the punctuation flawless, but the tone was so harsh it could have frozen coffee. The sender—a department head—had ...

Punctuation is a set of specific marks or symbols that we used to express the meaning of our sentences clearly and to make the flow of the text smooth. It shows us where we need to pause, it separates ...

American email writers are facing an exclamation point crisis that, if we all work together, we can fix. This isn't a diatribe on how the Internet has changed the way we communicate, for better or ...

If you hang out with anyone under 30, you might have noticed that punctuation has been getting a bad rap lately, especially when it comes to texting. While putting a period at the end of a sentence ...

Commas, semicolons and question marks are so commonplace it seems as if they were always there – but that’s not the case. Keith Houston explains their history. As readers and writers, we’re intimately ...