Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise Amendola / Associated Press) At one call center in the Philippines, ...

Blinkit's doctor-call service has raised several questions about accountability, mostly blurring the line between accessibility and safety. Doctors warn strongly against this practice as it only ...

The U.S. faces a projected shortage of up to 124,000 physicians over the next decade, according to the Association of American Medical Colleges. In New York, the most acute doctor shortages are spread ...

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At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...