Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

In a world where technology is rapidly transforming industries, it’s essential for leaders to adopt digital transformation strategies to stay ahead of the competition. Understanding the significance ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Digital transformation and customer experience go hand in hand.

Digitalization is a transformative force that can drive productivity-led growth and enhance the efficiency of critical services such as healthcare, education, financial inclusion, agriculture, social ...

Many leaders fall prey to the mistaken assumption that just because digital technologies cause much of the business disruption that their organizations are experiencing, implementing digital ...