Bad reviews can undermine your brand and hurt your revenue. Learn how to turn things around and transform harmful feedback into a bottom-line boost for your business. A strategic approach to ...

If you have a Google business profile, you can respond to Google reviews of your business left by customers. Here's how to do ...

Digital and virtual channels make B2B sales more efficient—but they can also make relationships brittle. When stakes are high ...

Whether valid or unfairly given, negative reviews present a challenge because they are publicly visible and can influence potential customers’ perceptions. The main challenges include mitigating the ...

Manor Works Painting, a family-owned residential painting company serving Northern Virginia since 1998, today announced that it had received a growing number of highly positive customer reviews. The ...