The restaurant industry is grappling with big questions about consumer behavior, efficiency, and labor this year, analysts ...

These are among the insights in a new report from BCG and Moloco titled Battle for the Interface: Introducing the Consumer AI ...

Moloco report noted 47% of consumers use AI to research purchases, while 30% are comfortable letting AI make purchases on ...

You don't want to be that person, the one who is rude to their server. From dining and dashing to leaving a mess, avoid these ...

All told, it's pretty clear to Target that a big shift is happening in the context of consumer spending. The fact that Target ...

2025 brought a new level of intensity to customer experience (CX) and consumer behaviour. In 2025 AI went mainstream, but ...

Author Filippo Marchesani shows how algorithms shape every click and equips marketers with a practical, ethical lens for understanding digital behavior. COLORADO, CO, UNITED STATES, January 2, 2026 ...

Consumer behaviour encompasses the complex processes by which individuals select, purchase, use, and dispose of goods and services. This field integrates insights from psychology, economics, sociology ...

Not all unethical customer behavior is equal. An interesting question then arises of how to distinguish between different types of unethical customer behavior, consider its consequences, and responses ...

At Synchrony, Bess Healy’s focus is delivering hyper-personalized experiences to customers through insights-driven technology solutions. Using artificial intelligence in this way, has the power to ...