Continuous improvement is a key benefit of implementing a quality management system in your organization. It helps boost efficiency and productivity, while also cutting down on costs and waste. Beyond ...

This interview examines the principles of continuous improvement and how they can be applied to enhance QMS. What principle does DSI prioritize for continuous improvement for quality management? How ...

In part one of this series we discussed how most organizations fall midway on the quality management continuum for their organizational structure, competence assurance and procedural adherence. Though ...

At the time of the methyl isocyanate release at Bhopal, I was working in the corporate offices of a Fortune 50 company. The stillness of the air in the headquarters offices and the questions on the ...

Small businesses often have difficulty competing with larger competitors that are able to mass produce products at low costs. Continuous quality improvement is a business management system that ...

Implementing a program of continuous quality improvement can increase customer satisfaction, reduce production waste and improve company performance. To introduce such a program, you have to make sure ...

In my last article, and the first in our series on metrics, I made three key points: Embrace the notion that most factories are cost centers. Create the mindset of CI/lean, i.e., there is always a ...

A continuous quality improvement program, based on Lean concepts and including architectural, managerial, and organizational features, allows the emptying of emergency department corridors and the ...

Transformation. This word is one I’ve been saying a lot lately. At Mercy St. Vincent, where I served as president and CEO until October, a transformation — in the form of creating a culture of ...

Is it possible to suggest that Six Sigma, Kaizen, Lean, and other variations on continuous improvement can be hazardous to your organization's health? While it may be heresy to say this, recent ...