Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Irina Raicu is the director of the Internet Ethics program at the Markkula Center for Applied Ethics at Santa Clara University. Views are her own. On the first Friday in February, the High Tech Law ...

Content moderation is defined as “the practice of monitoring user-generated content and approving (or removing) it based on company policy and guidelines.” According to data from the Transparency ...

The metaverse’s merging of the physical and digital worlds offers exciting new opportunities for brands to forge connections with consumers across a wide range of sectors, including retail, gaming, ...

The Supreme Court will rule this year on the constitutionality of a pair of bills from Florida and Texas that would drastically reduce social media platforms’ discretion in removing user content. The ...

Find the latest content moderation news from Fast company. See related business and technology articles, photos, slideshows ...

Note: This post and all affiliated content are part of AEI’s Online Speech Project. To learn more about the project, click here. These approaches are largely top down; that is, a platform or the ...

In an effort to help its own moderators out, Discord has developed a new automated content moderation tool. Content moderation can be an exhausting, burnout-inducing task that requires community ...

Meta’s latest policy changes on content moderation and fact checking will have far reaching implications. The implications of yesterday’s announcement by Mark Zuckerberg of the reintroduction of ...