One of the most persistent findings in psychology is confirmation bias. When we have a belief about something in the world, we tend to seek out information that will confirm that belief. For example, ...

I blogged about TRIP goals and principled negotiation here. TRIP stands for various goals operating in a conflict: Topic Goals are the real-world outcomes in play; Relational Goals apply to the kind ...

When you ask another department for help with a task, they may put it on the back burner or provide only a perfunctory ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Workplace conflict, whether destructive or avoidant, hinders productivity and innovation, ...

Awareness is the first step to change, and there are signs that organizations and their employees are recognizing the increasing importance of conflict management skills. Conflict is everywhere you ...

Money conversations with a partner can go sideways fast, even when you both mean well. The problem isn’t the finances themselves. Nobody teaches you how to have this conversation without it turning ...