ATLANTA — Shopping on Instacart could cost some customers more than others, even when buying the same items from the same store at the same time. A new Consumer Reports investigation found some ...

Instacart said Monday that it would halt the use of an AI-powered tool that allowed retailers to charge customers different prices for identical items on the grocery delivery platform. "Effective ...

This is read by an automated voice. Please report any issues or inconsistencies here. Instacart ends AI pricing experiments that charged different customers up to 23% more for identical items, ...

Instacart has quietly turned grocery shopping into a personalized pricing experiment, where two people ordering the same carton of eggs from the same store can be charged different amounts without ...

Instacart announced Monday it would be ending price testing on its platform, which has been available to retailers since 2023. The program was meant to help retailers learn more about what kinds of ...

Instacart is ending its "item price tests" for retailers, the company announced Monday, following public criticism and reported questions from federal regulators about how prices on the shopping and ...

Delivery company Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade Commission over alleged deceptive practices. The FTC said Thursday that Instacart ...

A recent Consumer Reports investigation showed that Instacart was running AI price experiments in the app, charging some consumers as much as 23% more than others for the same goods. While Instacart ...

Delivery company Instacart will pay $60 million in customer refunds under a settlement reached with the Federal Trade Commission over alleged deceptive practices. The FTC said Thursday that Instacart ...