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Updates span Webex AI agents, a Google Meet partnership for Cisco devices, a new CX platform, and RoomOS 27 due in November.

Cisco’s Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex ...

Webex Hologram combines feature rich Webex meeting functionality with immersive 3D holograms Leverages augmented reality (AR) to close the gap between virtual and in-person collaboration Real-time, ...

AI agents will rapidly become the next customer-service support system for brands -- mainly because the technology has the ability to teach the platform how best to support customers. And that will ...

Cisco wants employees to work with AI agents alongside colleagues, part of a Webex update that adds a personalized workspace and agents to screen calls. Advanced capabilities will be bundled into a ...

Cisco Webex announced an agentic AI framework at WebexOne 2026 on October 7, marking the first major collaboration platform ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

About a decade ago, I used to regularly get asked if Cisco was done with Webex. There was a persistent notion that Webex was a liability for Cisco, and that the company would likely sell or spin out ...

This story was updated on June 22, 2023. Cisco's Webex Contact Center Enterprise is officially secure for use by U.S. government agencies. Cisco on Thursday said the offering is authorized by the ...

Bringing voice-first, agentic customer support to the enterprise We’re thrilled that ElevenLabs is now powering the voice technology behind the Webex AI Agent. At ElevenLabs, we believe that natural, ...

I am extremely proud that over the past year, Cisco unlocked a new route to market to sell turnkey Software as a Service (SaaS) solutions. Forming partnerships with Technology Service Brokers Telarus ...